Just came back from a #techsupport quest at an eldery person...
Highlights:
- DELL UEFI requiring manual addition of the EFI grub boot entry
- $person forgot their mail password; I had to extract it from outlook using some shady tool
- Epson Linux printer drivers being garbage and not working
-Outlook exporting a contacts csv file with 100 columns
#Linux Mint #Debian Edition worked OOTB, no issues at all with sound, network, camera etc.
Nice to see that, and how it's easier for old people.

@lemgandi yes. 60+ in this case, and mostly tech-illiterate. My point was how Linux is actually easier then

@lemgandi hehe